THE CUSTOMER EXPERIENCE ASSOCIATION OF UGANDA
CXA Uganda is a nonprofit organization committed to advancing excellence in customer experience across Uganda.
Join us in shaping the future of CX, become a member today.
THE CUSTOMER EXPERIENCE ASSOCIATION OF UGANDA
CXA Uganda is a nonprofit dedicated to promoting excellence and innovation in customer experience across the nation.
Together, we are shaping the future of CX in Uganda. Join our vibrant community of professionals and leaders; become a member today and elevate your CX journey!
Who we are
We are a dynamic community dedicated to enhancing the professionalism and effectiveness of customer experience (CX) across Uganda. Our organization serves as a hub for CX professionals and enthusiasts who are passionate about advancing the practice and recognition of customer experience management.
Collaborative Excellence
We believe in the power of collaboration and knowledge-sharing. By connecting CX professionals with one another, we aim to build a supportive network where members can share insights, experiences, and best practices. Our organization is driven by the belief that through collective effort and shared expertise, we can achieve greater excellence in customer experience management and make a significant impact on businesses and organizations throughout Uganda.
Who we are
We are a dynamic community dedicated to enhancing the professionalism and effectiveness of customer experience (CX) across Uganda. Our organization serves as a hub for CX professionals and enthusiasts who are passionate about advancing the practice and recognition of customer experience management.
Collaborative Excellence
We believe in the power of collaboration and knowledge-sharing. By connecting CX professionals with one another, we aim to build a supportive network where members can share insights, experiences, and best practices. Our organization is driven by the belief that through collective effort and shared expertise, we can achieve greater excellence in customer experience management and make a significant impact on businesses and organizations throughout Uganda.
On 1st October 2024, Four Points by Sheraton came alive with the highly anticipated launch of Intentional Leadership for Customer Experience Excellence, a thought-provoking book by Dr. Dorothy Kyeyune. This remarkable event marked a significant moment, not just for Dr. Kyeyune, but for the entire business community, especially in Uganda, where customer service has become […]
In an interview on NBS, Victoria Sibiya speaks with Dr. Dorothy Kyeyune about the fundamental role of leadership in shaping a company’s CX and the need for a shift from reactive customer service to a more proactive, intentional approach. Highlighting the critical distinction between CX and traditional customer service, Dr. Kyeyune stresses that CX is […]
I grew up in an environment where every effort to achieve something good was celebrated. Even when the attempt didn’t result as expected, my parents always appreciated the fact that we tried. This contributed in many ways to how I comprehend and look at life. I’m a glass-half-full person. Every attempt brings us closer to […]
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JOIN CXA UGANDA
Unlock unparalleled opportunities for growth and excellence in customer experience. Whether you’re an individual professional seeking to elevate your career or a corporate entity aiming to enhance your customer interactions, CXA Uganda offers the resources, networking, and professional development you need.
Click the button below to learn more and start transforming your customer experience journey.
Unlock unparalleled opportunities for growth and excellence in customer experience. Whether you’re an individual professional seeking to elevate your career or a corporate entity aiming to enhance your customer interactions, CXA Uganda offers the resources, networking, and professional development you need.
Click the button below to learn more and start transforming your customer experience journey.