About Us
The Customer Experience Association of Uganda is a not for profit organization dedicated to advancing the field of customer experience (CX) in Uganda. Our mission is to empower professionals and organizations to deliver exceptional customer interactions through innovative practices, knowledge sharing, and continuous professional development.
Who we are
Customer Experience Association of Uganda is a vibrant community of CX practitioners, industry leaders, and academics passionate about transforming customer experience in Uganda. We provide a platform for networking, learning, and collaboration, enabling our members to stay at the forefront of the CX field.
Our Vision
To be the foremost authority on customer experience in Uganda, championing best practices and fostering a culture of customer-centricity.
Our Mission
To empower CX professionals and organizations in Uganda to excel in delivering outstanding customer experiences through innovation, knowledge sharing, and professional growth.
Our Objectives
- Promote Professional CX Standards: We strive to establish and uphold high standards in customer experience, ensuring excellence across the industry.
- Elevate the Profile of CX Professionals: By recognizing and celebrating the contributions of CX professionals, we aim to enhance their visibility and impact within organizations and the broader industry.
- Advance CX Practice and Education: We are committed to advancing the practice of CX through continuous education, offering workshops, seminars, and certification programs to enhance your skills and knowledge.
- Facilitate Collaboration and Networking: We foster strategic partnerships and provide ample networking opportunities to connect CX professionals with industry leaders and fellow practitioners.
- Promote Transformation of CX in Organizations: Our goal is to drive the transformation of customer experience within organizations, helping them implement innovative solutions and best practices.
Our Values
- Excellence: Striving for the highest standards in everything we do.
- Innovation: Embracing new ideas and approaches to enhance customer experience.
- Collaboration: Fostering a supportive and inclusive community.
- Integrity: Upholding the highest ethical standards.
- Customer-Centricity: Putting the customer at the heart of all our efforts.
JOIN CXA UGANDA
Unlock unparalleled opportunities for growth and excellence in customer experience. Whether you’re an individual professional seeking to elevate your career or a corporate entity aiming to enhance your customer interactions, CXA Uganda offers the resources, networking, and professional development you need.
Click the button below to learn more and start transforming your customer experience journey.
Unlock unparalleled opportunities for growth and excellence in customer experience. Whether you’re an individual professional seeking to elevate your career or a corporate entity aiming to enhance your customer interactions, CXA Uganda offers the resources, networking, and professional development you need.
Click the button below to learn more and start transforming your customer experience journey.